If you need to contact us for product support issues please ensure you have read user guide or checked our extensive FAQs. The majority of support issues can be resolved via these two methods. If your question is still not answered, please complete the form on the right. We aim to respond within 48 hours, excluding weekends and National Holidays which may lead to responses taking a little longer.
PLEASE NOTE: Do not return items to the address below without having contacted our support team for a return authorisation (RMA) number as detailed in the returns section of our legal page. Damson cannot be held responsible for items sent back without an RMA even if proof of postage is provided.
Damson Global, 7 Stirling Park, Bleriot Way York, YO30 4WU
Orders purchased through our UK store will ship from our UK warehouse. Damson Global is a UK company. We are based in the UK but we also have fulfilment centres in the USA & Hong Kong which allows users of this site to benefit from much lower shipping rates. You may prefer to select one of our other sites more appropriate to your shipping address and currency.
You may prefer to select one of our other sites more appropriate to your shipping address and currency by using selecting an option of your choice on the flags at the bottom of the page.
Our live chat service has the ability to offer both text and voice chat, you may find it easier to use this service to get in touch with us quickly. If you wish to contact us via phone our number is +44 1904 215899. Please note the number will only be answered during our UK based office hours, which are 9am - 5pm Monday - Friday and excludes UK national holidays.
We are proud to support the great work and risks carried out by our Armed Forces by supporting them with a British Forces Discount available here.
For wholesale, dropship or trade enquiries, please contact us using this form and a member of our New Business Team will respond shortly.